This Delivery Policy explains how digital products purchased from L4s are delivered.

1. Digital Delivery Only

All products sold on L4s are delivered digitally unless explicitly stated otherwise. No physical shipping is provided for standard software keys or license products.

2. Delivery Method

Your order may be delivered through one or more of the following methods:

  • Email sent to the address provided at checkout
  • Order confirmation page immediately after payment
  • Customer account dashboard, if available
  • Manual support delivery in exceptional cases

3. Delivery Time

Most digital products are delivered shortly after successful payment. In many cases, delivery is instant. However, some orders may require additional processing time due to:

  • Payment verification
  • Fraud screening
  • Technical maintenance
  • Supplier stock synchronization
  • Email delivery delays

4. Customer Responsibilities

You are responsible for:

  • Providing a correct and active email address
  • Reviewing your spam or junk folder
  • Ensuring your inbox can receive messages from us
  • Checking your order confirmation page after payment

We are not responsible for delays caused by incorrect email addresses submitted by the customer.

5. Delayed Orders

If your order is not delivered within the expected timeframe, please contact us at support@l4s.shop and include your order number.

We will review the issue and, where appropriate, provide:

  • Delivery assistance
  • A replacement key
  • An alternative product
  • A refund if delivery cannot be completed

6. Out-of-Stock or Unavailable Products

In rare cases, a product may become temporarily or permanently unavailable after purchase. If that happens, we may offer:

  • A replacement of equal value
  • Store credit
  • A refund

7. Completion of Delivery

Delivery is considered completed when the digital product is:

  • Sent to the email address provided by the customer, or
  • Displayed on the order completion page, or
  • Made accessible through the customer account area

8. Contact

For delivery support, contact:

Email: support@l4s.shop
Website: https://l4s.shop